Appassionata 2023

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6 Ways Appassionata Delivers Customer Satisfaction

Discover how our unique blend of lengthy experience, clear communication and enthusiasm for luxury sets us apart.

Throughout our 16 years in business, we have earned ourselves a track record of providing a seamless, rewarding experience for over 60 owners, and we’re not close to stopping yet. We’ve honed our approach to offer not just exquisite properties but also unparalleled service. A winning combination that turns dreams into reality.

Whether you’re drawn to the tranquil charm of Le Marche’s many hilltop, medieval villages or the incredible vibrancy of the surrounding natural environment, our commitment to customer satisfaction ensures you feel at home from the moment you join the Appassionata family. Here are six ways we continue to make this happen.

Since 2009, we have built a trusted reputation in managing our unique, and beautiful properties while maintaining a small-company mentality. In short, our team stands out in the world of fractional ownership because of, but not limited to, our longevity, expertise and family-run ethos. 

Our approach avoids unnecessary risks, focusing instead on delivering what matters most… Reliability, genuine relationships and beautiful homes. With 62 satisfied owners, our proven track record speaks volumes about our dedication to meeting and exceeding expectations.

Each property, from Il Riposo’s townhouse to Villa Veneto’s liberty villa, is a masterpiece, selected and restored to offer the perfect balance of luxury, comfort and individuality. 

We listen carefully to the needs and wants of our owners, providing diverse options from peaceful countryside retreats to in town properties where you’re steps away from the heart of Italian life. Every detail, from the interior’s style to the accommodation layout, reflects our commitment to ensuring that every homeowner finds their perfect fit.

Experience Le Marche First-Hand

We believe there’s no better way to understand what Appassionata offers than by experiencing it for yourself. Our discovery visits allow potential owners to explore the picturesque region of Le Marche, tour our properties and meet the dedicated team behind it all. 

These visits are more than just a preview, they’re a chance to build confidence, ask questions and connect with the people who make Appassionata a trusted name in fractional ownership.

We’ve fine-tuned our purchase process to ensure clarity, ease and simplicity every step along the way to make buying a share as enjoyable as the lifestyle it offers. 

With transparent communication, well drafted and clear legal documents, and glowing testimonials from happy owners, we’ve eliminated the stress from what is often a complicated transaction. 

Exceptional One-to-One Support

With us, your holiday begins the moment you arrive. Our hands-on, and local customer liaison team ensures that every trip to your Italian home away from home is smooth and stress-free. 

From the moment you step through the door, everything is ready for you to relax and unwind. This attention to detail ensures that each visit exceeds your expectations, allowing you to create lasting memories without worrying about the logistics.

Flexible and Future-Proof Ownership

We understand that life isn’t always straightforward, so our booking process offers flexibility to adapt to your changing needs. 

Our innovative fractional ownership residency calendar provides owners with an easy booking process that guarantees four, or five weeks of occupancy (depending on the property) which includes two weeks in the summer and two or three weeks in the off-season. 

These weeks can be used by you, your family or friends, swapped with another owner, or offered out for use by the entire Appassionata owner network. This will also allow you to have the opportunity to pick up additional weeks, in all 6 properties, when they become available. As all properties are unique in their location, and facilities, so you could get the wonderful opportunity to experience all of the homes created by Appassionata. 

For us, customer satisfaction isn’t just a goal, it’s the foundation of everything we do. From the moment you fall in love with Le Marche to your many years of home ownership, we’re here to provide an experience that’s luxurious, personal and worry-free. 

Get in touch today to see why owners place their trust in us year after year.